Returns & Exchanges
At Strong Healer, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return process and receive a return authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a credit to your original payment method within 5 to 7 business days.